Last Updated: 12 October 2026
1. Introduction
At iWebGenics, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, contact our team, or engage with our digital and technology services.
Our services include website and application development, digital marketing, AI-powered solutions, automation, analytics, cloud solutions, and related business technology services.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable, we will obtain consent or provide other required legal grounds for processing your personal information.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our website and services.
Personal Information You Provide
When you submit a contact form, request a consultation, enquire about a project, or communicate with our team, you may provide:
- Name and business name
- Email address and phone number
- Company and professional information
- Project requirements and service enquiries
- Any other information you voluntarily include in your communication
Please avoid sharing sensitive personal information unless it is necessary for a specific service and appropriate safeguards are in place.
Information Collected Automatically
When you visit our website, certain technical information may be collected, depending on our website configuration. This may include:
- IP address and general location information derived from it
- Browser type, device information, and operating system
- Pages visited, referral sources, and interaction data
- Website performance and diagnostic information
- Cookie identifiers and similar tracking data, where enabled
Project and Business Information
If you engage our services, we may process business information, project documents, website access details, technical requirements, and other information necessary to deliver the agreed services. We aim to limit collection to information relevant to the project or business purpose.
3. How We Use Your Information
We may use personal information for the following purposes:
- To respond to enquiries and consultation requests
- To understand your business requirements and prepare proposals
- To provide, manage, and improve our services
- To communicate about projects, deliverables, and support
- To maintain website functionality, security, and performance
- To understand website usage and improve user experience
- To send relevant marketing communications where permitted
- To comply with applicable legal obligations and protect our legitimate business interests
We do not intend to use personal information for purposes that are incompatible with the reason it was collected, unless permitted by applicable law.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, measure performance, and understand visitor interactions.
The specific cookies and tracking technologies used depend on the tools enabled on our website. Where applicable, you can manage non-essential cookies through our cookie settings or your browser controls.
Disabling certain cookies may affect some website features. We will obtain consent for cookies or similar technologies where required by applicable law.
5. How We Share Your Information
We do not sell personal information as a standalone product. We may share information where necessary for the purposes described in this Privacy Policy.
Service Providers and Technology Partners
We may share relevant information with trusted service providers that help us operate our website and deliver our services. These may include hosting providers, analytics platforms, communication tools, cloud infrastructure providers, software vendors, and other technology partners.
Such providers may process information according to their own privacy terms and the arrangements applicable to our relationship with them.
Legal and Regulatory Requirements
We may disclose information when required by law, a valid legal process, or a lawful request from a competent authority. We may also disclose information where reasonably necessary to protect our rights, investigate suspected misuse, or address security concerns.
6. Data Security
We take reasonable steps appropriate to the nature of the information we handle to protect it against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We encourage users to share information carefully and use secure communication channels when exchanging confidential project information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain relevant business records, resolve disputes, and meet applicable legal requirements.
Retention periods may vary depending on the type of information, the nature of our relationship with you, and our legal obligations. When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.
8. Your Privacy Rights and Choices
Depending on your location and the laws applicable to your information, you may have rights to:
- Request access to personal information we hold about you
- Request correction or updating of inaccurate information
- Request deletion of information where legally available
- Withdraw consent where processing relies on consent
- Object to or restrict certain processing where applicable
- Opt out of marketing communications
- Raise a privacy-related complaint or seek available remedies
To exercise an applicable right, contact us using the details provided below. We may need to verify your identity before processing a request and will respond in accordance with applicable law.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. These third parties operate under their own privacy policies and terms.
We do not control the privacy practices of external websites. We recommend reviewing the relevant policies before providing personal information to a third-party service.
10. Children's Privacy
Our website and business services are intended primarily for businesses and general audiences. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action where required.
11. International Data Transfers
Some of our technology or service providers may process information in countries other than the country where you are located. Where international transfers occur, we will take steps required by applicable law to ensure that the transfer and subsequent processing are appropriately handled.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal obligations.
The updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, our data practices, or an applicable privacy request, please contact us:
Company: iWebGenics
Email: iwebgenics@gmail.com
Phone: +91 9007069676
Office: Unit 1605, Aurora Waterfront, GN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India
We will review privacy-related enquiries and respond as appropriate under applicable law.
Frequently Asked Questions
1. What information does iWebGenics collect?
iWebGenics may collect contact details, business information, project requirements, and technical website usage data, depending on how you interact with our website and services.
2. How does iWebGenics use my personal information?
We may use your information to respond to enquiries, manage projects, deliver services, improve website performance, provide support, and meet applicable legal obligations.
3. Does iWebGenics share my personal information with third parties?
We may share relevant information with service providers and technology partners when necessary to operate our website, deliver services, or meet legal requirements. We do not sell personal information as a standalone product.
4. How can I request access to or deletion of my personal information?
You can contact us at iwebgenics@gmail.com to submit a privacy request. We will review your request and respond according to applicable law.
5. How does iWebGenics protect my personal information?
We take reasonable steps to protect information against unauthorized access, disclosure, loss, or misuse. However, no electronic system can be guaranteed to be completely secure.