Frequently Asked Questions About Our Digital and Technology Services
Explore answers about WhatsApp Business, AI agents, custom software, SEO, and performance marketing.
Explore service FAQs
Select a question to reveal the answer.
01What are WhatsApp Business solutions for businesses?
WhatsApp Business solutions help businesses manage customer conversations, automate replies, send updates, and improve customer support.
02Can WhatsApp Business messages be automated?
Yes. Businesses can automate suitable replies, notifications, and customer workflows using supported WhatsApp features and integrations.
03Can WhatsApp Business be integrated with a CRM?
Yes. Compatible integrations can connect WhatsApp conversations with CRM systems to organize leads, customer details, and follow-ups.
04How much do WhatsApp Business automation services cost?
Pricing depends on automation complexity, integration requirements, messaging usage, and the platform selected.
05What are AI agents, and how can they help my business?
AI agents can handle defined tasks, process information, respond to requests, and support business workflows with appropriate permissions.
06Can AI agents automate customer support and lead generation?
Yes. AI agents can answer common questions, qualify enquiries, capture lead details, and route conversations to human teams when needed.
07Which business processes can be automated using AI?
Suitable processes include customer enquiries, lead follow-ups, data entry, reporting, appointment scheduling, and repetitive administrative tasks.
08How much does AI automation cost for a business?
Costs vary according to workflow complexity, AI model usage, third-party tools, integrations, and ongoing maintenance.
09What is custom software development, and when does a business need it?
Custom software is built around specific business requirements when standard tools cannot adequately support existing workflows or growth plans.
10Can iWebGenics develop a customized CRM for my business?
A custom CRM can be designed around your sales pipeline, customer records, team activities, reporting, and integration needs, subject to project scope.
11Can custom software integrate with existing business tools?
Yes, where compatible APIs, integration methods, and access permissions are available.
12How long does it take to develop custom software or a CRM?
Timelines depend on features, complexity, integrations, testing requirements, and project scope. A clear estimate follows requirements analysis.
13How can SEO services help my business get more customers?
SEO can improve search visibility, attract relevant organic traffic, and help potential customers discover your products or services.
14How long does SEO take to show results?
SEO often takes several months to show meaningful results. Timelines depend on competition, website condition, content quality, and implementation.
15Can social media marketing generate qualified leads?
Yes. A targeted strategy combining relevant content, audience engagement, and suitable campaigns can help attract potential customers.
16What digital marketing services does iWebGenics provide?
iWebGenics offers digital marketing capabilities including SEO, social media marketing, content marketing, and paid advertising.
17What are performance marketing services?
Performance marketing uses measurable digital advertising campaigns to generate leads, sales, and other defined business outcomes.
18Can Google Ads and Meta Ads help generate business leads?
Yes. Google Ads can reach people searching for relevant solutions, while Meta Ads can help businesses reach targeted audiences and generate enquiries.
19How much budget is required for performance marketing?
The required budget depends on campaign goals, audience, competition, advertising platforms, and management costs.
20How do you measure performance marketing results?
Results can be measured through qualified leads, conversion rates, cost per lead, customer acquisition cost, revenue, and return on ad spend.