Welcome to iWebGenics. Please read the terms governing use of our website and services.
Last Updated: 12 October 2026
Welcome to iWebGenics. These Terms and Conditions govern your access to and use of the iWebGenics website and the services provided by the company. By accessing this website, submitting an enquiry, or engaging our services, you agree to the applicable terms described below.
Please read these terms carefully before using our website or entering into a service agreement with iWebGenics.
1. About iWebGenics
iWebGenics provides technology and digital business solutions, including website development, application development, software solutions, artificial intelligence (AI), machine learning, cloud services, IT consulting, search engine optimisation (SEO), digital marketing, social media management, and related services.
The exact services, deliverables, fees, timelines, and responsibilities applicable to a client engagement will be specified in the relevant proposal, quotation, statement of work, or service agreement.
2. Website Use
You agree to use the iWebGenics website for lawful purposes only. You must not misuse the website, attempt unauthorised access, disrupt its functionality, introduce malicious software, or engage in activities that violate applicable laws or the rights of others.
iWebGenics reserves the right to restrict access to the website when reasonably necessary to protect its systems, users, or business operations.
3. Scope of Services
The scope of each project will be determined by the applicable written agreement between iWebGenics and the client.
Any additional features, revisions, integrations, services, or changes outside the agreed scope may require a separate quotation, revised timeline, or written approval.
Project timelines and delivery milestones depend on the agreed scope, timely client feedback, availability of required materials, and third-party dependencies.
4. Fees, Payments and Refunds
Service fees, payment schedules, applicable taxes, and other commercial conditions will be communicated through the relevant quotation, invoice, proposal, or service agreement.
Clients are responsible for making payments according to the agreed terms. Any applicable late-payment charges, suspension rights, cancellation charges, and refund conditions will be governed by the relevant agreement and applicable law.
No additional payment or refund condition should be considered applicable unless it has been communicated through the relevant contractual terms or is otherwise required by law.
5. Client Responsibilities
Clients must provide accurate information, authorised content, required credentials, approvals, and other materials necessary for the delivery of services.
Clients are responsible for ensuring that materials supplied to iWebGenics may lawfully be used for the intended purpose, including text, images, trademarks, software, customer data, and other intellectual property.
Delays in providing information, approvals, or access may affect project timelines and delivery milestones.
6. Intellectual Property Rights
Unless otherwise agreed in writing, each party retains ownership of its pre-existing intellectual property, proprietary tools, methods, software, and materials.
Ownership and permitted use of project-specific deliverables will be determined by the applicable service agreement, including any relevant payment, licensing, or transfer conditions.
Third-party software, plugins, themes, libraries, fonts, stock media, and open-source components may be subject to separate licence terms. Such materials are not automatically transferred or owned by the client merely because they are used in a project.
Neither party may use the other party's intellectual property without the required permission or legal authority.
7. Website and Software Development
Website, application, and software development projects are delivered according to the agreed specifications and project requirements.
Features, integrations, hosting arrangements, browser compatibility, maintenance, security updates, and post-launch support will be governed by the applicable agreement.
Changes to requirements after project approval may affect the scope, cost, and delivery schedule. Third-party platforms, hosting providers, APIs, and software services may also affect functionality and availability.
8. SEO and Digital Marketing Services
SEO, paid advertising, social media management, content marketing, and related services are intended to support a client's digital marketing objectives.
Search rankings, website traffic, leads, conversions, advertising performance, and revenue depend on multiple factors, including competition, platform policies, market conditions, budget, website quality, and client participation.
iWebGenics does not guarantee specific search rankings, traffic volumes, lead numbers, sales, or advertising results unless a particular commitment is expressly documented in a valid written agreement.
Clients remain responsible for the accuracy of their business claims, offers, products, and information supplied for publication or promotion.
9. AI, Cloud and Third-Party Services
Certain services may rely on third-party software, AI models, APIs, cloud platforms, hosting providers, plugins, or external applications.
The availability, pricing, performance, data-processing practices, and terms of these services may be controlled by their respective providers.
AI-generated outputs may require human review, verification, testing, and editing before use. iWebGenics does not represent that every AI-generated output will be accurate, unique, error-free, or suitable for every intended purpose.
Third-party charges, subscriptions, usage limits, and integration requirements will be addressed in the applicable project agreement where relevant.
10. Maintenance and Technical Support
Maintenance, troubleshooting, updates, backups, security monitoring, and ongoing technical support will be provided only to the extent agreed under the relevant service arrangement.
Work outside the agreed maintenance or support scope may require a separate engagement.
Clients are encouraged to maintain appropriate backups, protect access credentials, and follow reasonable security practices. Responsibility for hosting, backups, monitoring, and recovery will depend on the services expressly included in the applicable agreement.
11. Confidentiality and Privacy
Both parties should handle confidential information received during a project responsibly and use it only for authorised business purposes, subject to applicable law and the relevant agreement.
Personal information collected through the website or during service delivery will be handled in accordance with the iWebGenics Privacy Policy and applicable data-protection requirements.
Clients must ensure that any personal data or confidential information they provide is collected and shared lawfully and that appropriate permissions have been obtained where required.
12. Third-Party Links and Services
The iWebGenics website or its services may contain links to, or integrations with, third-party websites and platforms.
iWebGenics does not control all third-party services and is not responsible for their independent content, policies, availability, or practices. Your use of those services may be subject to their own terms and privacy policies.
13. Warranties and Limitation of Liability
iWebGenics will provide services in accordance with the applicable agreement and any warranties expressly included in it.
To the extent permitted by applicable law, iWebGenics shall not be responsible for indirect or consequential losses arising from the use of the website or services, including losses caused by third-party service interruptions, platform changes, or circumstances beyond its reasonable control.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Any additional warranties, liability limits, remedies, or service commitments must be consistent with the relevant agreement and applicable law.
14. Suspension and Termination
Either party may terminate a service engagement in accordance with the applicable agreement.
iWebGenics may suspend access to a service where reasonably necessary due to unlawful use, a material contractual breach, security concerns, or other circumstances permitted by the relevant agreement and applicable law.
Upon termination, outstanding payment obligations, intellectual property provisions, confidentiality requirements, and other provisions intended to survive termination will continue to apply as appropriate.
15. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of India, subject to applicable legal requirements.
Disputes arising from website use or services should first be addressed through good-faith communication between the parties. Where a dispute cannot be resolved amicably, it may be referred to the competent courts having jurisdiction under applicable law and the relevant agreement.
16. Changes to These Terms
iWebGenics may update these Terms and Conditions when necessary to reflect changes in its services, website operations, business practices, or legal requirements.
Updated terms will be published on this page with a revised date. Changes will apply subject to applicable law and any existing contractual commitments.
17. Contact Information
For questions regarding these Terms and Conditions, service agreements, or website use, please contact iWebGenics through the official contact details published on its website.
Company: iWebGenics Pvt. Ltd.
Website: https://iwebgenics.com/
Email: legal@iwebgenics.com
Business address: Unit 1605, Aurora Waterfront, GN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India
By using the iWebGenics website or engaging its services, you acknowledge that you have read these Terms and Conditions and agree to the provisions applicable to your use and engagement.
Frequently Asked Questions
1. What services does iWebGenics provide?
iWebGenics offers web and application development, software solutions, AI and cloud services, IT consulting, SEO, digital marketing, and related technology services.
2. How are project costs and timelines determined?
Project costs, deliverables, milestones, and timelines are defined in the applicable proposal, quotation, statement of work, or service agreement.
3. Does iWebGenics guarantee SEO rankings or marketing results?
No specific rankings, traffic, leads, or conversions are guaranteed unless expressly agreed in writing, subject to applicable law and the terms of that agreement.
4. Who owns the completed website or software?
Ownership and usage rights depend on the applicable agreement, including its intellectual-property, payment, and licensing provisions.
5. Are maintenance and technical support included?
Maintenance and support are included only to the extent specified in the relevant service agreement.
6. How can I contact iWebGenics about these terms?
You can contact iWebGenics through the official contact information published on its website.
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